FAQ
Is this a legit website?
This is legit website; we are selling the items displayed on our website. We have sent many packages to different countries. We have many years business, and we are serious to do business. The payment way we accept is the most safest way and we can promise our quality.
What’s your payment option?
We can accept Western union, Money gram and PayPal. (You can see payment for more information,)
I want to order from your site, but I want to get a sample first. Can I? What is the minimum order?
Yes you can order a sample from our site.
The minimum order is $80.
How to place an order?
1. Click here to register on our site first, and then log in
2. Choose the items you want and out the quantity, then add to cart
3. At last, please don’t forget to submit your order and choose the payment way
How do I contact you if I have a question?
We prefer to be contacted by email (see contact us) or via MSN.
Email/MSN: hotcosmetic@hotmail.com
How can I get information after I have paid for the goods?
We will e-mail the tracking number of the express company to you as soon as possible when we get the tracking number. It is about 2 day after we get your information of payment.
When and how can I tracking my order status?
Generally, after 2 days you can trace your package(s) when we send you tracking number
How long will it take to receive my goods?
It base on which method to send, usually it takes 3-5 business days to receive your order. Please note that business days do not include weekends.
Do you ship to International locations (any country other than USA and Europe)?
Yes. We currently ship off to many international locations.
How would I know that is safe and that I will receive my product?
You made me remind of??To be, or not to be, it is a question? Don’t worry, we have been dealing in these business for many years, we never cheated anyone. After we send the package, we will give you the Tracking No. and it can be checked on line. Then you will see where your package will be. And we accept PayPal payment; it is most safety way for customer because you can refund your payment through PayPal if you can’t get your goods after paid.
Why are our prices less than the other stores?
The fact is, almost all pro sports apparel is made by one of a very few companies. For the NFL, for example, Reebok makes all the official apparel for all the teams, and the Reebok items you buy from us are identical to those you can get from anyone else. So why are our prices less? The fact is, most sports apparel is marked up a lot. We don't have fancy buildings in New York, million dollar CEOs, or $100 million TV advertising campaigns. We advertise ourselves by providing great prices and great service, and so far it's been pretty successful. Our competitive prices, experience, efficiency, and reliability have won confidence and goodwill among our clients, across the seven